سياسة الشفافية والتقارير الدورية


????? ???????? ????????? ??????? (????? ????? ??? UICS/ICN)
Transparency & Periodic Reporting Policy (UICS/ICN Issuance Portal)

??? ?????: 2025-10-12 · ????? ?????? ?????? ????????.
Last updated: 2025-10-12 · Global, jurisdiction-neutral policy.
?????? ??????
Global Transparency
????? ????????
Jurisdiction-Neutral


?????? ????????
Report Catalog



????:
Summary:
????? ??? ??????? ????? ?????????? ????? ????????? ?????????? ?????? ????????. ???? ???????? ????????? ???????? ?????? ?????? ??????? ?? ?????? ???? ?????? ???????? ??????.
This Policy defines disclosure types, reporting schedules, methodologies, and privacy controls. We publish operational, security, and availability metrics with declared measurement methods and documented corrections.



1) ????????? ???????1) Definitions & Scope

????? ??? ??????? ??? ????????? ?????? ????????? ??????? ??????? ?? «????? ????? ??? UICS/ICN» ???????? ??????? ???? ?????? ???????? ?????? ????????? ????? ????????.

This Policy governs public disclosures and periodic reports issued by the UICS/ICN Issuance Portal and supporting centers on performance, availability, security, compliance, and user experience.

2) ????? ????????2) Transparency Principles

  • ????? ?????? ?? ??????.
  • ??????? ????? ???????? ???? ??????.
  • ????? ???????? ?????? ????? ??? ???????? ???????.
  • Accuracy before speed.
  • AUDitable methodologies with declared formulae.
  • Privacy and security safeguard over granularity.

3) ????? ???????3) Disclosure Channels

4) ?????? ???????? ????????4) Report Catalog & Schedule

??????? ??????? ?????? ????? ????? (SLA)
???? ?????? ???? /status-dashboard/ ????? ???? ? 15 ????? ?????? P1
??? ????????? ??????/??? ?????? /release-notes/ ??? ???? 24 ???? ?? ???????
????? ???????? ????? ???? ??? ???? /quarterly-transparency-report/ ????? ????? ?????? ?????
????? ????? ?????? ???? /security-transparency-annual/ ???? 60 ????? ?? ????? ?????
Report Frequency Channel Publication SLA
Status Dashboard Real-time /status-dashboard/ Initial update ? 15 min for P1 incidents
Release Notes Weekly/as needed /release-notes/ Within 24h of release
Quarterly Transparency Report Quarterly /quarterly-transparency-report/ By end of the month following the quarter
Annual Security Report Annual /security-transparency-annual/ Within 60 days of year end

5) ???????? ????????? ???????5) Metrics: Definitions & Formulae

??????? ??????? ??????/??????
??????? ??????? ???? ????? ???? ???? ??? ???? ???????/?????? ???????? ????? ????? (?????? ??????? ? ????? ???????? ????????) ÷ ?????? ???????
??? ????????? P50/P95 ??? ?????? ??????? ?????? ???? ?????? ?????? + ???? ?????
??? ????????? ??? ????? UICS/ICN ????????? (?????) ??? ?????? ??? ????? ??????
???? ???? ?????? ???? ????????? ?????? ??????? ????? 2xx ÷ ?????? ???????
??? ????????? ??????? ????? ??? ??? ????? ???? ?????? ??? ???? ?????? (P1/P2)
Metric Definition Formula/Source
Monthly Availability Percentage of time core issuance/validation endpoints are operational (Total mins ? Eligible downtime mins) ÷ Total mins
P50/P95 Latency Processing time for critical requests Server-side monitoring + synthetic probes
Issuance Volume Count of ICNs issued (aggregated) System logs, de-identified
Verification Success Rate Share of successful status lookups 2xx requests ÷ total requests
Incident Response Time Time to first public incident update Status dashboard records (P1/P2)

??????? ?????? ???? ?? /metrics-catalog/ ?? ?????.

Full glossary at /metrics-catalog/ with examples.

6) ???????? ????? ??????6) Methodology & Quality Assurance

  • ????? ??????: ?????? ??????? ?????? ?????? ??????? ????? ???? ??????? ??????.
  • ?????? ??????? ???????? ??????? (???? ?????? ????).
  • ????? ?????? ?????? ????????? ?? /reporting-methodology/.
  • Measurement sources: server monitoring, external synthetic checks, manual audits of anomalies.
  • Dual control for sensitive metrics (four-eyes principle).
  • Detailed methodology at /reporting-methodology/.

7) ???????? ?????? ?????? ????????7) Privacy, Anonymization & Redactions

?????? ??????? ?????? ???? ??? ??? ????????. ?? ???? ?????? ????? ?? ????. ?? ????? ?????? ????? ?????? ??? ?????? ?? ????? ???????? ?????? ??? ?????????.

Data is aggregated and de-identified before publication. No personal or confidential data is exposed. Security-sensitive details may be redacted per the Privacy Policy and Information Security Policy.

8) ???????? ?? ??????? ??????????8) Incident Transparency & Updates

????? ????? ???? ????? ??????? ??? ????? ?? ??? ??????
P1 ?????? ??? ? 15 ????? ?? 60 ????? ??? ???? ? 10 ???? ???
P2 ????? ???? ? 30 ????? ?? 4 ????? ? 15 ??? ??? (??? ??????)
Event Initial Update Update Cadence Postmortem Publication
P1 critical outage ? 15 minutes At least every 60 minutes ? 10 business days
P2 major degradation ? 30 minutes Every 4 hours ? 15 business days (as applicable)

9) ???????? ??????? (????/???????)9) Financial Transparency (Fees/Changes)

????? ?? ?? ????? ????? ?? ?????? ??? ????? ?????? ??????????? ??? ????? ???????? ????? ??? ??????.

Material fee changes are announced in the Fees & Subscriptions Policy with reasonable electronic notice before effect.

10) ???????? ???????? ??????? ????????10) Open Data & Report APIs

??????? ?????? ?????? ???????
/open-data-aggregates/ CSV/JSON ?? ???? ????? ???? ?????? ??????? ???? ?????? ?????? ?? ???
/status-dashboard/feed Atom/RSS/JSON ????????? ?? 60 ????? ??? ???? ????????? ??? ???????/??????
Endpoint Format Limits License
/open-data-aggregates/ CSV/JSON Fair rate limits; no identifying data Open Data w/ attribution
/status-dashboard/feed Atom/RSS/JSON Poll ? every 60s Non-commercial/fair use

???? ????????? ?? ????? ????????? ???????.

Use is subject to the Acceptable Use Policy.

11) ??????? ?????? ????????11) Accessibility & Localization

????? ??? ?????? ????? ?????? ?????? ???????? ???????? ??????????? ??? ????? ??????. ???? ??? ??? ????? ??????.

Reports are accessible and localized into Arabic and English per the Languages Policy. Reasonable alternative formats available on request.

12) ????????? ??????????12) Corrections & Revisions

  • ??? ?????? ???? ???? ??????? ??????? ?????? ???????? ??????.
  • ????? ??????? ?????????? ??????? ??????? ????????.
  • ???? ??? ??????? ??? ????? ??????? ????????.
  • Upon error discovery, a time-stamped correction is published and the source updated.
  • Prior versions are archived for reference.
  • Submit corrections via the Transparency Feedback Form.

13) ??????? ?????????13) Governance & Approval

???? ???????? ??????? ?????? ??? ???: ???????? ?????? ????????? ??????????. ????? ??????? ??? ????? ????? ?????.

Reports undergo joint review by Operations, Security, Compliance, and Communications. Publication requires an authorized sign-off.

14) ??????? ????????? ?????????14) Archiving & Report Retention

  • ??????? ???????? ???????? ???? ?? ??? ?? 24 ????? ??? ???????? ?? ????? ???? ?????.
  • ???? ????? ???????? ????? ???????? ??????.
  • Published reports remain available for at least 24 months with a searchable archive.
  • Source copies follow the Retention & Deletion Policy.

15) ??????? ??? ???????15) Changes to this Policy

?? ????? ??????? ?? ????? ????? ??? ????????? ????????. ????????? ???? ??????.

We may update this Policy; material changes will be reasonably noticed. Continued use constitutes acceptance.

16) ??? ???????16) Contact

????????? ????????: transparency@uics.online · ???????: comms@uics.online · ?????: support@uics.online.

Transparency queries: transparency@uics.online · Media: comms@uics.online · Support: support@uics.online.

17) ????? ?????? ?????? ??? ???17) Effective Date & Related Links

???? ??? ??????? ?? ????? «??? ?????». ????? ??? ???:

Effective as of the “Last Updated” date. Related:





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